Refund and Return Policy

Eligibility for Refunds:

Refunds are only available for products that are returned in good condiction and in the same quantity as originally purchased.
We will only issue refunds for situations where a mistake was made on our part, such as incorrect items shipped or damaged products sent. 

Contact to Refund:

To request a refund, please contact our customer support team within 30 days of receiving your order. Please reach us by:

Phone & Telegram: 014 688 677
Email: info@enginerringsolution.store

Refund Options

We offer two refund options for your convenience:

Refund Voucher: You will receive a voucher for the full amount of the returned product, which can be used for future purchases on our website.
Cash Refund: We will issue a cash refund via the original payment method used for your purchase.

Processing Time:

Processing a refund may take some times as our team needs to verify and inspect the returned product. We appreciate your patience and understanding.

Important information:

We reserve the right to deny a refund request if the product is not returned in accordance with this policy.
Shipping costs for returned items are the responsibility of the customer.